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The Dental Practice Heroes Podcast

Jan 25, 2024

In this episode of the Dental Practice Heroes podcast, Dr. Paul Etchison and Dr. Justin Bhullar get into the complexities of managing hygiene workflows and communication within dental practices. They address a listener's concern about the tension between dentists and hygienists regarding exam interruptions and provide practical solutions to enhance office efficiency and harmony.

Key Takeaways:

  1. Effective Scheduling and Planning:

    • Importance of planning visits to the hygiene room at the start or end of appointments for minimal disruption 
    • The role of morning huddles in discussing and preparing for the day's schedule.
  2. Communication and Understanding:

    • Emphasizing the need for clear communication between dentists and hygienists to understand each other's workflow and priorities.
    • Addressing the root cause of frustration, which often stems from delays or extended time spent by doctors in the operatory.
  3. Co-Diagnosis and Efficient Time Management:

    • The benefits of co-diagnosis, where hygienists play a role in treatment planning, reducing the time dentists need to spend in the operatory.
    • Strategies for dentists to manage their time effectively, ensuring minimal disruption to hygienists’ workflow.
  4. Creating a Two-Way Street of Respect:

    • The importance of mutual respect and flexibility between team members, allowing for interruptions when necessary.
    • Encouraging a culture where both dentists and hygienists can request assistance or intervention without hesitation.

Why You Should Listen:

  • Practical Solutions: Gain insights into practical strategies for improving workflow and communication between dentists and hygienists.
  • Enhanced Team Dynamics: Learn how to foster a more harmonious and efficient working environment in your dental practice.
  • Expert Advice: Benefit from the experiences and perspectives of seasoned dental professionals, Dr. Etchison and Dr. Bhullar.
  • Real-World Scenarios: Understand common challenges in dental practices and how to address them effectively.

DPH Coaching

  • Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
  • Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
  • Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
  • Personal Development: Coaching on personal growth to enhance professional performance.

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